AutoDevice System

Irish VoIP can now remotely configure, monitor and manage certain devices. This means you do not have to troubleshoot or log into the device to change settings. We handle everything from our Network Operations Centre (NoC). All devices we sell from January 2020 are supported and come automatically registered to the AutoDevice system.

If you have one of the devices listed below we can add it to the AutoDevice system.

  1. Upgrade your device to the latest firmware (at least equal to the minimum listed below).
  2. See here for details if having issues upgrading to latest firmware http://www.grandstream.com/support/firmware/
  3. Do a factory reset of your device
  4. Get the MAC address and Serial Number of your device (available on the underside of the unit)
  5. Contact us and supply the MAC Address and Serial Number along with the Irish VoIP account you wish to have provisioned to the device.

Once setup we can actively configure, provision, monitor and troubleshoot your device remotely including upgrading firmware and changing settings if necessary.

The following devices are supported

Device Type Minimum Firmware
Grandstream HT801 Analog Telephone Adapter (ATA) 1.0.15.4
Grandstream HT802 Analog Telephone Adapter (ATA) 1.0.15.4
Grandstream HT812 Analog Telephone Adapter (ATA) 1.0.15.4
Grandstream HT813 Analog Telephone Adapter (ATA) 1.0.1.2
Grandstream HT814 Analog Telephone Adapter (ATA) 1.0.15.4
Grandstream HT818 Analog Telephone Adapter (ATA) 1.0.15.4
Grandstream DP750 SIP DECT Base Station 1.0.9.9
Grandstream DP752 SIP DECT Base Station 1.0.9.9
Grandstream GRP2612 SIP Desktop Phone 1.0.0.31
Grandstream GRP2613 SIP Desktop Phone 1.0.0.31
Grandstream GRP2614 SIP Desktop Phone 1.0.0.31
Grandstream GRP2615 SIP Desktop Phone 1.0.1.6
Grandstream GVC3210 Video Conferencing Endpoint 1.0.1.57
Grandstream GXP2130 SIP Desktop Phone 1.0.11.2
Grandstream GXP2135 SIP Desktop Phone 1.0.11.2
Grandstream GXP2140 SIP Desktop Phone 1.0.11.2
Grandstream GXP2160 SIP Desktop Phone 1.0.11.2
Grandstream GXP2170 SIP Desktop Phone 1.0.11.2
Grandstream GXV3350 IP Video Phone 1.0.1.8
Grandstream GXV3370 IP Video Phone 1.0.3.3
Grandstream GXV3380 IP Video Phone 1.0.1.19
Grandstream WP820 SIP WiFi Phone 1.0.3.20

 

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