Articles

 Can I share my SIP Trunk Inclusive Minutes bundle across my staff?

Yes, when used with a PBX your SIP Trunk can act as a single outbound route for calls sharing...

 DNS SRV in Asterisk and Freepbx

DNS SRV is only partially supported on Asterisk/Freepbx using the CHAN_SIP protocol and while it...

 Do you allow flexible caller id?

Yes, all our SIP Trunks can be enabled on IP access or auth access and you can pass your own...

 Do you carry low ASR low ACD traffic?

Yes we carry low ASR (Average Seizure Rate or Call Completion Succes) and ACD (Average Call...

 Do you support Emergency Calling?

Yes, we support emergency calling. Please note, however, that if you don't have a data connection...

 How do I Topup my Call Plan or SIP Trunk?

You need to log into your Account Overview dashboard and then click on your number or SIP Trunk....

 Using Prefixes with SIP Trunks

If you have 2 SIP Trunk accounts on different ratecards you can separate your traffic to both...

 List of Compatible Client Software

See below for a list of suitable software to use with Irish VoIP numbers. Note Irish VoIP numbers...

 One Way Audio or no Audio? Try STUN server setting

If you are having issues with one way audio or no audio coming though this can often be as a...

 My mobile network blocks SIP - what next?

Irish VoIP uses a non standard port for VoIP so if your ISP is blocking the service they may be...

 How to use a SIP Trunk

You can use an Irish VoIP SIP Trunk with any SIP service or PBX in one of two ways. Instructions...