|Order||Ratecard||Monthly Minutes||FREE Device(s)||Payment||Price (ex VAT)|
|Order||Business||None (PAYG)||Not included||Once Off||€1|
|Order||Business||10,000||Choice of free device||Monthly||€100|
|Order||Business||15,000||Choice of free device||Monthly||€150|
|Order||Business||20,000||Choice of multiple free devices||Monthly||€200|
|Order||Business||30,000||Choice of multiple free devices||Monthly||€300|
|Order||Wholesale||None (PAYG)||Not included||Once Off||€250|
|Order||Business||1,000||Choice of free device||Annual||€240|
|Order||Business||2,000||Choice of free device||Annual||€420|
|Order||Business||5,000||Choice of multiple free devices||Annual||€840|
|Order||Business||10,000||Choice of multiple free devices||Annual||€1,200|
|Order||Business||15,000||Choice of multiple free devices||Annual||€1,800|
|Order||Business||20,000||Choice of multiple free devices||Annual||€2,400|
|Order||Business||30,000||Choice of multiple free devices||Annual||€3,600|
To help you make an informed decision, we've compiled a list of our most frequently asked questions relating to Irish VoIP.
If you can't find the answer to your question or if you would like more information about it, please feel free to contact us at any time and we'll be happy to help you.
A SIP Trunk allows you to make calls on the internet to any number whether VoIP or PSTN. It is often used together with a PBX, DIDs and VoIP phones for a full business VoIP solution but a SIP Trunk can both be used with a SIP phone alone if your needs require.
When you connect with IP authorisation you can pass any caller id you wish. This required a fixed IP address which can be set via your client area. If you do not have a fixed IP address you will be restricted to authorising via the username and password from signup. The caller id is fixed via this method.
Both inbound DIDs and full inbound / outbound call plans work with a PBX. A call plan is more limited though as its just one inbound and outbound number, whereas, a single SIP trunk can be used to present multiple DID numbers and you can route each different DID to a different destination e.g. one main switch number and 10 direct dial extension numbers. On the other hand, for a small business a Call Plan can be used without a PBX directly with our servers with a few phones. Each phone will ring when a call comes in. Its more restrictive as you cant hold/transfer calls and there is no IVR but may be more suitable in certain circumstances.
No there is no contract. All our services are prepaid. You can cancel at any time or simply decide not to pay for the next period.
We accept credit cards, debit cards, Apple Pay and Paypal. We also accept bank transfer / standing orders for recurring payments.
Yes, you can rent any individual service from us.
No, all call plans can be used directly with our servers without a PBX. If you have a PBX you can also enable calls to be made and received using your call plan via your PBX - see here
Yes, in your client area you can manage all aspects of your account. You can whitelist IPs for your SIP Trunk, download call history, topup your balance etc.
For the first invoice you are charged until the end of the following month. As the minutes bundle renews on the 1st of the month the recurring invoice date will align with this date from the next invoice.
Calls made from Microsft Teams are routed to the SIP Proxy and are onward routed to the PBX for handling whether that is internal or external calls. External calls will be made by whatever routing you require e.g. they could route to your Outbound SIP Trunk sharing your company free minutes. Likewise calls from external numbers come to your PBX and are routed to PBX functions like extension follow-me, time-rules, ring groups, queues, IVR etc before onward routing to end user devices. These end users could be using Microsoft Teams and in this case the call will be passed to the Microsoft Teams app to answer the call whether thats on a computer or the mobile app. Both the Microsft Teams computer app and the mobile app will ring simultaneously if the end user is logged into both. This is ideal for users who are out and about.